RETURNS + EXCHANGES
If you are unsatisfied with your purchase or would like to exchange for another item, please let us know within 3 days of your receiving your order.
We can easily exchange or refund your order after receiving the returned merchandise within 30 days. The products must be in original packaging and be free from wear or damage.
We regret that we cannot refund ANY custom made items, only issue store credit where applicable. We would love to help you find something that is perfect for you. The best part -- we pay the shipping both ways!!
To initiate your return/exchange please email email@example.com or call 307-426-4322. You can also return/exchange at the studio during our business hours.
We would be happy to repair anything that we handcrafted at Alexis Drake. Please note : There may be a minimal material charge associated with the repair.
To initiate your repair email firstname.lastname@example.org or call 307-426-4322. You can also bring your repair to the studio during our business hours.
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